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Frequently Asked Questions Please select a category

Wireless Hotspot FAQ

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Q. What is a wireless hotspot?
A. A wireless hotspot is an area of wireless internet coverage ususally provided for public internet access where users have their own laptop or one of many other wireless devices.
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Q. Can anyone connect to the wireless hotspot? How do I control access to the hotspot?
A. Anyone can connect to the wireless hotspot using a laptop but they will only have access to a welcome page, or captive portal, that requires users to authenticate first using either a pre-paid card, PayPal or credit card before any internet access is granted.
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Q. How do users pay to get online at the wireless hotspot?
A.
We provide three easy methods for getting online:
 
Pre-paid cards - a username and password on a card that you sell to your customers.
 
PayPal - Australia's biggest online payment gateway. many travellers now have a PayPal account so they can log in using funds from their PayPal account.
 
Credit Card - Provided by PayPal so users just enter their credit card details into the log in screen and are granted access to the internet.
 
All transactions at the wireless hotspot are provided using industry standard SSL encrypted pages. Safe, secure and reliable!
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Q. So how does it work? What does it look like?
A. Take a look at our online demo of a client connecting to our wireless hotspot right here.
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Q. How big an area will my Wireless Hotspot cover?
A. A single Wireless Hotspot should cover around a 50 meter diameter. This can vary depending upon the type of walls (reinforced concrete, brick, plasterboard), amount of trees or distance from the hotspot to the wireless client. A single Wireless Hotspot will easily cover a fair sized cafe or common area. If you need to extend range beyond this you can simply add range extenders to stretch coverage. Please call for more information about range extenders.
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Q. Why do I need a wireless hotspot?
A.
You need a wireless hotspot because... many laptop owners will search you out, spend money at your establishment and thank you with their loyalty - they may even tell someone else about your wireless hotspot too!
 
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